Friday, November 8, 2013
IBA extends time to submit interest subsidy claim till the end of Dec 2013
9:20 PM
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Indian Banks Association has issued notification extending the time for banks to submit interest subsidy claim of 2012-13 till the end of 31st December 2013. The eligible students who have not submitted the income certificate may contact the concerned Branch Managers and complete the formalities.
Saturday, November 2, 2013
IBA clarifications on Education Loan and Iinterest subsidy
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| Finance Minister and IBA response on Education Loan and interest subsidy |
As per IBA, the banks should not refuse loans citing service area. Also, the eligible students need not pay any interest to the bank during the study period and moratorium period. The banks are required to communicate the decision within 15 to 30 days. If the students get admission through common merit based admission process (like Anna University Counselling), banks should not insist on minimum marks.
Please go through the communication from IBA for more details, by clicking on the image posted above.
Monday, October 21, 2013
Prime Minister orders investigation of mis management of interest subsidy scheme
9:45 PM
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| Acknowledgement from Prime Minister for the representation |
Recently, ELTF briefed Mr Hansraj G Ahir, MP from Maharashtra about the problems faced by the students and parents on getting education loan and interest subsidy from the banks. Mr Hansraj G Ahir is a well known BJP MP and he is the whistle blower of coal scam in the Parliament. Mr Hansraj immediately forwarded our representation to Dr Manmohan Singh, Prime Minister personally on 4th Septeber 2013. Prime Minister has personally acknowledged the representation on 19th September 2013.
In the representation, we have brought out various issues faced by the students and parents, while approaching the banks for education loan. We have also mentioned that the banks are not implementing the interest subsidy scheme properly. We have indicated to the Prime Minister that many of the eligible students are not denied interest subsidy either fully or partially.
As per the Government of India Scheme, 100% interest subsidy is provided to the eligible students. That means the eligible students need not pay even a single rupee by way of interest to the bank till the end of moratorium period. (Please visit FAQ section of this site for more details).
ELTF has also demanded CAG/RBI audit of all the education loans to ensure that all eligible students have been granted with interest subsidy fully.
Now Prime Minister has forwarded the representation to Ministry of HRD, who administer the interest subsidy for their comments. Now Ministry of HRD is investigating into the matter.
We have found that the Banks are misleading the students like this.
(a) Managers telling the students that the scheme itself is not implemented;
(b) Bank Managers not claiming interest subsidy for the eligible loan accounts;
(c) Banks claiming part amount of interest subsidy from the Government (instead of 100%) and claiming the balance interest from the students;
(d) Banks claiming full interest subsidy from the Government and also recovering interest from the students.
All the above actions are in violation of the Government guidelines. Now Ministry of HRD is investigating into the matter.
If the students feel that they are eligible for interest subsidy and are misled by the bank managers, they can straight away report to the Chairman of the concerned bank and also to RBI for necessary action.
If the students feel that they are eligible for interest subsidy and are misled by the bank managers, they can straight away report to the Chairman of the concerned bank and also to RBI for necessary action.
Please also read the IANS Story published in various media on this issue.
http://www.business-standard. com/article/news-ians/cag-rbi- should-audit-educational- loans-interest-subsidy- 113101800769_1.html
IANS | Chennai October 18, 2013 Last Updated at 18:32 IST
'CAG/RBI should audit educational loans interest subsidy'
The Comptroller and Auditor General (CAG) or the Reserve Bank of India (RBI) should audit the manner in which the banks operate the interest subsidy scheme for their education loans, says K.Srinivasan, convenor of Education Loan Task Force (ELTF).
"Based on the complaints received by ELTF, many students have not been getting interest subsidy from many banks. There are bank managers who even fob off the borrowers denying any such interest subsidy scheme," Srinivasan, a former banker, told IANS.
ELTF guides students on rules and regulations governing the education loans offered by nationalised banks.
He said Canara Bank is the nodal agency for setting the bank's claims under the interest subsidy scheme for a fee and it would claim the amount from the human resource development ministry.
Srinivasan said under the interest subsidy scheme, the centre would reimburse the banks the interest due on the loan amount till the end of one year from the date of completion of the course, or six months from the date on which the student lands a job after his course -- whichever is earlier.
The centre would reimburse the interest to those students whose parental income is less than Rs.450,000 per annum, and on loans which are available only for professional and technical courses and not for arts/science, and students of diploma course, Srinivasan said.
Citing union budget documents, he said during 2011-12, Rs.697 crore was allotted for the loan's interest subsidy. Between 2012-13 and 2013-14, Rs.800 crore and Rs.1,100 crore have been allocated.
"I understand the Rs.1,100 crore allocation for this fiscal has already been exhausted," he added.
According to him, the total education loan portfolio for the banking sector as on March 31, 2013, is around Rs.53,000 crore in around 25 lakh accounts.
Under the Indian Bank's Association (IBA) guideline loan repayment could be done over a 10-15 year period.
"But banks force the students to pay within three/five years. With the poor economic situation and the lack of employment opportunities, the students are not able to pay huge monthly dues. The banks then classify the accounts as non-performing and give a negative public image about this portfolio," he said.
Banks also shame the students by pasting their pictures on the branch notice boards when they default on dues.
"We appreciate the interest subsidy scheme, but the way in which the interest subsidy is managed needs to be thoroughly audited by CAG or RBI," said the ELTF convener.
IANS | Chennai October 18, 2013 Last Updated at 18:32 IST
'CAG/RBI should audit educational loans interest subsidy'
The Comptroller and Auditor General (CAG) or the Reserve Bank of India (RBI) should audit the manner in which the banks operate the interest subsidy scheme for their education loans, says K.Srinivasan, convenor of Education Loan Task Force (ELTF).
"Based on the complaints received by ELTF, many students have not been getting interest subsidy from many banks. There are bank managers who even fob off the borrowers denying any such interest subsidy scheme," Srinivasan, a former banker, told IANS.
ELTF guides students on rules and regulations governing the education loans offered by nationalised banks.
He said Canara Bank is the nodal agency for setting the bank's claims under the interest subsidy scheme for a fee and it would claim the amount from the human resource development ministry.
Srinivasan said under the interest subsidy scheme, the centre would reimburse the banks the interest due on the loan amount till the end of one year from the date of completion of the course, or six months from the date on which the student lands a job after his course -- whichever is earlier.
The centre would reimburse the interest to those students whose parental income is less than Rs.450,000 per annum, and on loans which are available only for professional and technical courses and not for arts/science, and students of diploma course, Srinivasan said.
Citing union budget documents, he said during 2011-12, Rs.697 crore was allotted for the loan's interest subsidy. Between 2012-13 and 2013-14, Rs.800 crore and Rs.1,100 crore have been allocated.
"I understand the Rs.1,100 crore allocation for this fiscal has already been exhausted," he added.
According to him, the total education loan portfolio for the banking sector as on March 31, 2013, is around Rs.53,000 crore in around 25 lakh accounts.
Under the Indian Bank's Association (IBA) guideline loan repayment could be done over a 10-15 year period.
"But banks force the students to pay within three/five years. With the poor economic situation and the lack of employment opportunities, the students are not able to pay huge monthly dues. The banks then classify the accounts as non-performing and give a negative public image about this portfolio," he said.
Banks also shame the students by pasting their pictures on the branch notice boards when they default on dues.
"We appreciate the interest subsidy scheme, but the way in which the interest subsidy is managed needs to be thoroughly audited by CAG or RBI," said the ELTF convener.
Saturday, July 27, 2013
Education Loan - Frequently asked questions
12:31 PM
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Education Loan Task Force (ELTF) has been receiving lot of mails daily seeking clarifications. Based on the type of questions, we provide the correct information for the benefit of students and parents.
01. In some areas, banks allocate themselves few wards for grant of education loans. Is it right?02. After submission of applications, is there any time limit for the banks to process and communicate decision?
The students are entitled to receive acknowledgement from the banks after submission of applications. The acknowledgement should contain date and time of receipt of the application and the signature of any authorised official of the bank. The banks should process the application and communicate the sanction or refusal within 15 to 30 days. The refusal has to be approved by higher authority of the bank. The students are entitled to get a letter stating the reasons for refusal.
03. Some banks mention as IBA Scheme and Non-IBA Scheme. What is the difference?
In consultation with the Government of India, Indian Banks Association (IBA) has forumulated a scheme for granting education loan to students. All the Public Sector Banks have accepted this Scheme suggested by IBA. The latest IBA scheme is available in this link.
http://www.eltf.in/2012/10/education-loan-iba-scheme-effective.html
If the students are not eligible under IBA scheme, depending on individual cases, banks come forwrd to help the students with education loan under their own terms and conditions. Even most of the private banks have not been following the IBA scheme. They also grant under their own terms. These loans are known as Non IBA scheme. The security concessions, interest subsidy, long repayment schedules may not be available under Non IBA Scheme.
04. Can the students joining the colleges through Management quota, avail the education loan from banks?
Prior to Sep 2012, the banks were not granting education loans to the students joining under Management quota. From Sep 2012, IBA included a note in the scheme as follows:
quote
It would be in order for banks to consider a meritorious student (who qualifies for a seat under merit quota) eligible for loan under this scheme even if the student chooses to pursue a course under Management Quota.
Unquote
IBA has given permission to the individual banks to formulate their own scheme. Generally, banks do not prefer to grant education loans under IBA scheme to the students who join under the Management quot directly, without going through counselling route or merit route.
When the student applies under merit channel and gets an allotment of seat or college, he can refuse the allotment on the grounds of (a) not getting the course which he wanted or (b) not getting the college which he opted. If he refuses the allotment and then joins the course of his choice under Management quota, he is eligible for loan under IBA scheme.
Instead if the student directly joins the management quota, then banks will not consider granting education loan under IBA scheme.
5. Who is eligible for interest subsidy?
The students availing education loans from banks are eligible for interest subsidy on the following conditions:
(a) The loan should have been sanctioned under IBA scheme;
(b) The student should be pursuing professional / technical courses (after Plus two) in India;
(c) The gross income of the parents / family should be less than Rs.4.50 lakhs. The students should submit income certificate signed by the competent authority appointed by the State Government.
(d) The loan amount or part of the loan amount sanctioned on or after 1.4.2009 is eligible for interest subsidy.
(d) The loan amount or part of the loan amount sanctioned on or after 1.4.2009 is eligible for interest subsidy.
(For more details read the guidelines at http://www.eltf.in/2012/03/interest-subsidy-scheme-on-education.html )
If the students are eligible for interest subsidy and if they submit the income certificate to the bank, then the students can get 100% interest subsidy till the moratorium period (One year after completion of study or six months after getting employment, whichever is earlier). The banks should not collect interest from the students till the end of moratorium period. The banks will claim from the Government. If any bank insists on the students to pay interest periodically as pre-condition to release the next instalment of fees, it is a violation of Government guidelines. The students can refuse to make interest payment and can complain to the Chairman of the Bank and to RBI.
Even if the students are not eligible for interest subsidy, the students can opt to pay accrued interest later. In such cases, the banks will calculate interest and add the accrued interest along with principal and fix up EMI. The students can submit a letter to the Bank Manager to this effect. Bank cannot refuse to accept the request.
If a loan amount of Rs.2,00,000 was sanctioned in 2008 to be disbursed @Rs.50,000/- each year and Rs.1,50,000/- was disbursed in 3 years after 1.4.2009, then this amount of Rs.1.50 lakh is also eligible for interest subsidy. The students can give a letter to the banks seeking interest subsidy.
Interest subsidy is available only for one course either UG or PG. More than one person from the same family can avail interest subsidy.
These rules apply only to loans sanctioned under IBA scheme.
06. Can more than one person avail the education loan from the bank under IBA scheme? Will they be eligible for interest subsidy?
More than one person can avail the education loan from the same family (same parents). In that case, the limits will be combined and the security norms will be applicable accordingly. If they avail loan under education loan under IBA scheme, all the brothers / sisters are also eligible for interest subsidy, subject to other conditions.
07. Some banks refuse to accept applications, if the marks are less than 60%. is it right?
This is wrong. As long as the student got admitted under merit channel, irrespective of the marks, they are eligible for education loan under IBA scheme. Please also see the High Court Judgement posted in this site.
08. If we have grievance, how to take it forward?
If the students have any grievance for violation of guidelines, harassment, etc., they can meet the concerned Regional Manager of the bank and submit a complaint. They can also submit a complaint to the Chairman of the concerned bank and also to RBI. Details are given in this site.
09. If the students want to avail education loan for foreign studies, what should we do?
Banks do not grant eduction loan for medical courses in Russia, China and some other countries. The students completing these courses outside India may have difficulties in practising in India. They are not approved by Indian Medical Council. Besides, many of the students get admissions in institutions that are not approved by banks. Then they find it difficult to get bank loans.
Even those who are completing higher education in foreign countries with bank loans find it difficult to get employment in India or anywhere. ELTF is getting lot of mails about the students getting into 'debt trap'. Banks are concerned with the employability and repayment capacity, after completion of foreign education. Hence, the students are requested to be more cautious while going for foreign education. Instead of looking for bank loans, they can explore scholarships to cover their expenses. Interest subsidy is also not available for education in foreign countries.
10. How to repay the bank loans?
The repayment starts one year after completion of study or six months after getting employment, whichever is earlier. If the student is eligible for interest subsidy, banks will get the reimbursement from the Government. Banks will start applying interest after moratorium period.
If the student is not eligible for interest subsidy, the accrued interest will be added to the Principal amount after the moratorium period.
After the moratorium period, bank will fix EMI repayable within a maximum period of 10 years of 15 years, depending on the amount. Students can opt for 'telescopic' repayment schedule. That means, depending on the income, students can pay lower EMI in the initial period and higher EMI later. Students should insist on a longer repayment period, so that the loan does not become Non Performing Asset.
11. How to approach ELTF?
If any guidance is needed on the issues, which are not discussed in this site, you can write to us at info@eltf.in with full details. We do not entertain 'tweet' type of messages. We do not entertain any phone calls.
ELTF does not undertake to get loans. ELTF gives only guidance. The students and parents have to meet the Bank officials and discuss the loan proposal directly with them. If students and parents notice any violation of RBI / IBA guidelines, they have to bring it to the knowledge of REgional Managers and Branch Managers first. If they do not respond, they can report to ELTF through mail with full details, including the name of the bank, branch, the officials met, the problem, etc. If needed, ELTF will directly take up with Chairman of the Bank and with RBI for their attention.
Before taking up the grievances with ELTF, students are advised to meet the branch manager and the regional manager for sorting out the grievances.
Before taking up the grievances with ELTF, students are advised to meet the branch manager and the regional manager for sorting out the grievances.
12. Can banks stop disbursing future instalments of fees, when the students keep 'arrears' of papers?
Students write to us saying that the banks do not release the next instalment of fees, when they keep few arrears of papers. When the banks give finance, banks expect that the students should study well without any worries about money and pass the examinations with good marks. If the students, do not take the education seriously and keep arrears of papers, the students lose the employment opportunities, defeating the purpose of education loan. Naturally banks have every reason to show their concern when the students fail in some papers.
Indian Banks Association in their circular No CE/210 dated 31st May 2012 sent to all banks has suggested as follows.
quote:
(g) Where institutions permit students to keep
terms, in case of failure in one or two subjects, banks could disburse
subsequent instalments.
unquote
If the Colleges permit the student to pursue the education in the next semester, not withstanding the arrears of one or two papers, IBA has suggested the banks to disburse the next instalment of fees. If the students are not permitted to go to the next semester / term, then banks will not release the instalment.
If the students keep arrears, they can meet the branch manager along with the parents and give a letter of undertaking to the bank that the student would clear the arrears within the next semester. They can also request the bank to release the next instalment of fees. The student should keep up his assurance and clear all the arrears within the next semester. Generally banks will oblige, if the student keep arrears of one or two papers.
When the students talk about their right of education loan and obligations of banks, they should remember their duties and obligations to the banks.
Important
The above guidelines are applicable only for loans under IBA scheme. If the banks consider the loan application under their own scheme (Non IBA Scheme) the above rules may not apply. The students have to check with respective banks.
ELTF does not get loans or undertake get loans. ELTF provides only guidance to the students and parents. ELTF does not intervene with the procedures of individual banks.
Sunday, July 7, 2013
A TV interview on IBA/RBI guidelines on Education Loan
Kalaignar Seithigal Channel (Tamil) telecast a panel discussion on 'Education Loan' today (7th July 2013). Ms Tamizharasi Shivakumar, one of the popular TV news anchors, conducted the show. In this panel discussion, Srinivasan, Convenor of ELTF participated and answered the questions from the viewers live.
In this show, he has talked about the procedures to be followed, the role of banks and students, flexible repayment schedule for the education loans, interest subsidy, payment of quarterly interest, getting loan for management quota students, etc. Please watch this show. (40 minutes).
This video can also be viewed from
Saturday, November 10, 2012
No service area approach for Education Loan - RBI
11:32 AM
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Reserve Bank of India has issued notification on 9th November 2012 as follows:
Quote
We have been receiving a number of complaints where students have been refused educational loan as the residence of the borrower does not fall under the bank's service area. In this connection, we advise that Service area norms are to be followed only in the case of Government sponsored schemes as advised in our circular RPCD.LBS (SAA).BC.No.62/08.01.00/2004-05 dated December 8, 2004 and are not applicable to sanction of educational loans.
2. Hence, banks are advised not to reject any educational loan application for reasons that the residence of the borrower does not fall under the bank's service area.
3. You are, therefore requested to issue suitable instructions to your branches / controlling offices for meticulous and strict compliance in this regard.
unquote
Ref: http://rbidocs.rbi.org.in/rdocs/Notification/PDFs/SAC091112CE.pdf
If the banks reject the education loan applications from students, quoting the 'service area concept', students can quote this circular. If still the branch managers do not accept the application for processing, the students can complain to Reserve Bank of India through mail id cgmicrpcd@rbi.org.in or send a fax to RBI, Mumbai 91-22-22621011/ 22658273/ 22658276
If the banks reject the education loan applications from students, quoting the 'service area concept', students can quote this circular. If still the branch managers do not accept the application for processing, the students can complain to Reserve Bank of India through mail id cgmicrpcd@rbi.org.in or send a fax to RBI, Mumbai 91-22-22621011/ 22658273/ 22658276
Monday, November 5, 2012
Govt. extends time to submit Interest Subsidy claims of previous years
Indian Bank's Association has issued a guideline, in consultation with Government of India granting extension of time for submission of interest subsidy claim by the banks to the nodal agency. The students, who did not submit earlier the income certificate for claiming interest subsidy, may now meet the concerned bank managers and take guidance.
Sunday, October 21, 2012
Banks can't deny loan due to low marks: Madras High Court
Banks can't deny loan due to low marks, says HC
20 October 2012
CHENNAI: A bank cannot deny educational loan to students on the ground that the student's academic record is poor, the Madras high court has said.
Justice D Hariparanthaman, passing orders on a writ petition of a scheduled caste girl, said: "The bank cannot deny educational loan on the ground that the academic record of the petitioner at the school level was very poor. There is no such provision in the circular of the bank that the loan can be sanctioned only if the academic performance of the student was very good at the school level."
Justice Hariparanthaman said: "In fact, I have noted in my earlier order dated September 15, 2010 that Dr B R Ambedkar obtained only 287 marks out of 750 in the matriculation examinations and his educational need was taken care of by King of Baroda on the ground that he belongs to scheduled caste," the judge added.
Noting that the Central government had brought the educational loan scheme to help economically weaker sections and not even a third party guarantee was required for disbursement of loans up to 4 lakh, Justice Hariparanthaman asked the Ambur branch of the Punjab National Bank to sanction educational loan to the student within four weeks.
The matter relates to a writ petition of Anitha, a nursing student from Vellore district. Though she cleared her Class 12 in 2005, she was not able to continue higher education due to family problems and poor health condition of her mother. Later, she joined BSc (nursing) at Noorie College of Nursing in Kolar district in Karnataka. She applied for an education loan for 3.15 lakh. But, the Punjab National Bank rejected her application on the ground that her academic performance at the school was poor.
The bank, however, justified the denial of educational loan to Anitha, stating that it had been provided for in the bank's circular. Referring to earlier orders of the court, the judge said the circular could not go beyond such orders.
Source:
http://articles.timesofindia.indiatimes.com/2010-09-17/chennai/28252836_1_model-educational-loan-scheme-higher-education-weaker-sections
Education loan can't be denied citing low marks, says HC
TNN Sep 17, 2010, 12.59am IST
CHENNAI: Coming to the rescue of a dalit boy who was denied educational loan because he had scored less than 45 per cent marks, the Madras high court has said it was unfortunate that banks were inventing reasons to deny loans to students.
Justice D Hariparanthaman, directing the State Bank of Travancore to extend educational loan to S Maran, who joined the SKR Engineering College at Poonamallee in 2008, said that had such an attitude been adopted earlier, even the architect of the Constitution, Dr B R Ambedkar, could not have pursued his higher education.
Maran, a first-generation engineering student, joined the college in 2008 and paid his first year tuition fee with great difficulty, as he was not aware of the educational loan scheme. However, in 2009-10, he applied for a loan but never got any response from the bank. He had to borrow loan from private people. He then approached the high court against the denial of loan.
The bank, in its counter-affidavit, said that the boy was not eligible for educational loan as he had scored less than 45 per cent marks, which was the cut off for availing the loan. It also quoted a circular, issued on June 1, 2008, on the basis of a Model Educational Loan Scheme of the Indian Banks' Association.
Justice Hariparanthaman, noting that the very purpose of the educational loan scheme would be defeated by such an approach, said: "If such an attitude was adopted, even Dr B R Ambedkar could not have gone for higher education. He had obtained only Rs 287 marks out of 750 in the matriculation examination. The king of Baroda was kind enough to extend financial assistance to him."
The intention behind the welfare scheme was to provide financial assistance to weaker sections of the society, he said, adding, "It is unfortunate that the bank is denying the facility (to students) citing one reason or the other."
If such an argument of the bank is accepted, in Tamil Nadu, except the general category students, no other student would get educational loans, Justice Hariparanthaman said. The government has prescribed just 35 per cent as eligibility criterion for SC/ST students' admission in professional courses, he pointed out.
He then directed the bank to sanction the loan within four weeks, and asked the college to reimburse the fee paid by the boy for his second year.
Source:
http://articles.timesofindia.indiatimes.com/2010-09-17/chennai/28252836_1_model-educational-loan-scheme-higher-education-weaker-sections
Education loan can't be denied citing low marks, says HC
TNN Sep 17, 2010, 12.59am IST
CHENNAI: Coming to the rescue of a dalit boy who was denied educational loan because he had scored less than 45 per cent marks, the Madras high court has said it was unfortunate that banks were inventing reasons to deny loans to students.
Justice D Hariparanthaman, directing the State Bank of Travancore to extend educational loan to S Maran, who joined the SKR Engineering College at Poonamallee in 2008, said that had such an attitude been adopted earlier, even the architect of the Constitution, Dr B R Ambedkar, could not have pursued his higher education.
Maran, a first-generation engineering student, joined the college in 2008 and paid his first year tuition fee with great difficulty, as he was not aware of the educational loan scheme. However, in 2009-10, he applied for a loan but never got any response from the bank. He had to borrow loan from private people. He then approached the high court against the denial of loan.
The bank, in its counter-affidavit, said that the boy was not eligible for educational loan as he had scored less than 45 per cent marks, which was the cut off for availing the loan. It also quoted a circular, issued on June 1, 2008, on the basis of a Model Educational Loan Scheme of the Indian Banks' Association.
Justice Hariparanthaman, noting that the very purpose of the educational loan scheme would be defeated by such an approach, said: "If such an attitude was adopted, even Dr B R Ambedkar could not have gone for higher education. He had obtained only Rs 287 marks out of 750 in the matriculation examination. The king of Baroda was kind enough to extend financial assistance to him."
The intention behind the welfare scheme was to provide financial assistance to weaker sections of the society, he said, adding, "It is unfortunate that the bank is denying the facility (to students) citing one reason or the other."
If such an argument of the bank is accepted, in Tamil Nadu, except the general category students, no other student would get educational loans, Justice Hariparanthaman said. The government has prescribed just 35 per cent as eligibility criterion for SC/ST students' admission in professional courses, he pointed out.
He then directed the bank to sanction the loan within four weeks, and asked the college to reimburse the fee paid by the boy for his second year.
Monday, October 8, 2012
IBA directs Banks to reduce harassment of students
The following letter may be downloaded form IBA site
http://www.iba.org.in/Documents/cirmembers%2027912.doc
The latest IBA scheme may be downloaded from our site
http://www.eltf.in/2012/10/education-loan-iba-scheme-effective.html
http://www.iba.org.in/Documents/cirmembers%2027912.doc
The latest IBA scheme may be downloaded from our site
http://www.eltf.in/2012/10/education-loan-iba-scheme-effective.html
Chief Executive
No. CE/220
27th September, 2012
To:
Chief Executives of all Member Banks:
Dear Sirs / Madam,
Educational Loan Scheme – Grievance prone areas discussed at the Review
meeting
with Chief Executives of Public Sector Banks taken by Hon’ble Finance
Minister on 18th August, 2012 at New Delhi
At the above
meeting, Hon’ble Finance Minister brought out a number of areas in the
implementation of Educational Loan Scheme where the Govt. was constantly
receiving grievances / complaints from affected students / parents. We list below the major areas of grievance
pointed out by the Minister:
- Refusal to finance outside the bank’s designated service area
- Delay in sanction of limits and repeated refusal of loan on flimsy grounds
- Absence of a proper grievance redressal mechanism in banks
- Need to consider loans to meritorious students pursuing courses offered under management quota
- Non-inclusion of nursing course in the list of eligible courses by some banks
The position in
respect of the above issues were reviewed by IBA first, at the level of
Committee on Educational Loan Scheme and, thereafter, by the Managing Committee at its meeting held
on 21st September, 2012.
Based on the discussions / decisions taken by the Managing Committee, we
advise as under:
1.
Refusal to finance outside the bank’s designated
service area:
The Model Educational Loan Scheme has not stipulated a service area
approach to finance under the scheme.
While proximity to the residence of parents was considered an advantage
in KYC compliance, the scheme allows the student to have a choice in deciding
on the bank from where to borrow. The
Committee, however, noted that SLBC in Kerala and some of the DLCCs in Tamil
Nadu had allocated villages / wards in urban centres to different banks for the purpose of entertaining
applications under Educational Loan Scheme.
This, we understand, was an attempt
to evenly distribute loan applications among participating banks. The Managing Committee felt that such
arrangements should not preclude a student from approaching any bank of his
choice for sanction of loan. The Member
Banks are therefore, requested to instruct their branches not to reject loan
applications merely for the reason that the particular area is allocated to
another bank by SLBC / DLCCs.
2.
Delay in sanction of limits and repeated refusal of
loan on flimsy ground:
The Model Educational Loan Scheme envisages that in the normal course,
an education loan should be sanctioned / rejected within a period of 15 days of
receipt of duly completed application with supporting documents. Rejection, if any, has to be with the
approval of controlling authority of the branch concerned and the reason for
rejecting should be communicated to the students in writing. The Managing
Committee decided to reiterate the position and appeal to the banks to ensure
that the branches follow the laid down norms in sanctioning / rejection of loan
applications.
3.
Absence of a proper grievance redressal mechanism in
the bank
The guidelines issued by Reserve Bank of India and Govt. of India
require banks to have robust grievance redressal mechanism within the
institution. The arrangements need to be
widely publicized with details of contact persons / escalation matrix etc. The Managing Committee decided to draw the
attention of banks to the need to have these facilities made available / known to students approaching the banks for sanction
of loan. The Committee also suggested
that the banks may provide a toll free line for receipt of complaints and the
number may be prominently displayed in the branch premises. It was also decided that banks should take
penal action against branch managers who
repeatedly refused / rejected applications for education loan. The controlling authorities should be advised
to counsel such officials
initially. Officers who do not show
improvements in this regard may be warned in writing and thereafter banks could
initiate such disciplinary measures
as deemed fit.
4.
Need to consider loans to meritorious students pursuing courses offered
under management quota:
The Managing Committee considered the recommendations made by the IBA
Committee on Educational Loan Scheme and after detailed discussions decided to
incorporate a provision for financing meritorious students who pursue courses under
management quota seat in an institution for reasons of convenience (proximity)
or choice of course.
We enclose a copy of the revised
Model Educational Loan Scheme. Your attention is drawn to changes made in
paragraph 4.1 and notes to paragraph 4.3 in this regard. The changes made are
indicated in bold italics.
5.
Non-inclusion of nursing course in the list of
eligible courses by some banks:
The Managing Committee observed that the Model Educational Loan Scheme
provided for financing students who pursue degree / diploma in nursing in
recognized institutions. Many of the
banks had also reported that they were sanctioning loans for pursuing nursing
courses. Managing Committee after
detailed discussions decided to include degree / diploma in nursing in the
indicative list of eligible courses and these are made in Para 4.2 (a).
We have
duly incorporated necessary changes in the existing scheme after approval by
the IBA Managing Committee. We enclose copy of Model Educational Loan Scheme for pursuing
higher education in India and Abroad (September, 2012) for Member Banks’
information and necessary action.
Yours faithfully,
(K Ramakrishnan)
Encl: IBA Educational
Loan Scheme (September, 2012)
Education Loan - IBA Scheme effective from Sep 2012
This latest model scheme may be downloaded from http://www.iba.org.in/Documents/revisededuscheme21092012__04_10_12.doc
MODEL EDUCATIONAL LOAN SCHEME FOR PURSUING HIGHER EDUCATION IN INDIA AND ABROAD
(September, 2012)
1. INTRODUCTION:
Education is central to the human resources
development and empowerment in any country. National and State level policies
are framed to ensure that this basic need of the population is met through
appropriate public and private sector initiatives. While government endeavour
to provide primary education to all on a universal basis, public funding of
higher education is not considered
feasible. Cost of education has been going up in recent times and since the
student has to bear most of the cost, there is a clear case for institutional
funding in this area. This model education loan scheme is an attempt to bring
out a viable and sustainable bank loan scheme to meet the aspirations of our
society.
Knowledge and information would be the driving force
for economic growth in the coming years. The current rate of economic growth of
the country demands technically and professionally trained man power in large
numbers. In this backdrop, loans for education is seen as investments for
economic development and prosperity. The model Education Loan Scheme was
developed by the Indian Banks’ Association to help meritorious students pursue higher education in technical and
professional courses. As the focus is on development of human capital,
repayment of the loan is expected to come from future earnings of the student
after completion of education. Hence the assessment of the loan will be based
on employability and earning potential of
the student upon completion of the course and not the parental
income/family wealth.
Based on recommendations made by a Study Group, IBA
had prepared a Model Educational Loan Scheme in the year 2001 which was advised
to banks for implementation by Reserve Bank of India vide circular
No.RPCD.PLNFS.BC.NO.83/06.12.05/2000-01 dated April 28, 2001 along with certain
modifications suggested by the Government of India. In line with the
announcement made by the Hon'ble Finance Minister in his Budget Speech for the
year 2004-05, IBA had communicated certain changes in the security norms
applicable to education loans with limits above ₹ 4 lakhs and up to ₹ 7.5
lakhs. The scheme was further modified in the year 2007-08 based on experience
gained in the operation of the scheme over the years.
With
increased public awareness about the benefits of the education loan scheme,
bank branches are receiving more and more applications for loans every year. This has also
resulted in cases of customer grievances due to
misinterpretation of the provisions of the scheme. This review exercise has
been taken up to make the scheme more transparent and minimize scope for
multiple interpretations leading to disputes.
2.
OBJECTIVES OF THE SCHEME
The Educational Loan Scheme outlined below aims at
providing financial support from the banking system to meritorious students for
pursuing higher education in India and abroad. The main emphasis is that a
meritorious student, though poor, is provided with an opportunity to pursue
education with the financial support from the banking system with affordable
terms and conditions.
3.
APPLICABILITY OF THE SCHEME:
The scheme detailed below could be adopted by all
member banks of the Association or other banks and financial institutions as
may be advised by the Reserve Bank of India. The scheme provides broad
guidelines to the banks for operationalising the educational loan scheme and
the implementing bank will have the discretion to make changes as deemed fit.
The scheme details are as under:
4. ELIGIBILITY
CRITERIA:
4.1 Student eligibility:
·
The student should be an Indian National.
·
Should have secured admission to a
higher education course in recognized institutions in India or Abroad through Entrance Test/
Merit Based Selection process after completion of HSC(10 plus 2 or equivalent). However, entrance test or selection purely
based on marks obtained in qualifying examination may not be the criterion for
admission to some of the post graduate courses or research programmes. In such
cases, banks will have to adopt appropriate criteria based on employability and
reputation of the institution concerned
Note: It would be in order for banks to consider a meritorious
student (who qualifies for a seat under merit quota) eligible for loan under
this scheme even if the student chooses to pursue a course under Management
Quota.
4.2 Courses
eligible
a. Studies in India: (Indicative
list)
·
Approved courses leading to graduate/
post graduate degree and P G diplomas
conducted by recognized colleges/ universities recognized
by UGC/ Govt./ AICTE/ AIBMS/ ICMR
etc.
·
Courses like ICWA, CA, CFA etc.
·
Courses conducted by IIMs, IITs, IISc,
XLRI. NIFT,NID etc.
·
Regular Degree/Diploma courses like
Aeronautical, pilot training, shipping, degree/diploma
in nursing or any other discipline approved by Director General
of Civil Aviation/Shipping/Indian Nursing
Council or any other regulatory body as the case may be, if the
course is pursued in India.
·
Approved courses offered in India by
reputed foreign universities.
Note:
1. The above list is indicative in
nature. Banks may approve other job oriented courses leading to
technical/ professional degrees, post graduate degrees/diplomas offered by recognized institutions under this
scheme.
2.
Courses other than the above offered by reputed
institutions may also be considered on the
basis of employability.
Reference : www.ugc.ac.in, www.education.nic.in,
www.aicte.org.in
(b)
Studies abroad :-
·
Graduation : For job oriented professional/ technical
courses offered by reputed universities.
·
Post graduation: MCA, MBA, MS, etc.
·
Courses conducted by CIMA- London, CPA
in USA etc.
·
Degree/diploma courses like
aeronautical, pilot training, shipping etc provided these are recognized by
competent regulatory bodies in India/abroad for the purpose of employment in
India/abroad.
Reference: www.webometrics.info (indicative only)4.3 Expenses considered for loan :
i.
Fee payable to college++/
school/ hostel*
ii.
Examination/ Library/ Laboratory fee
iii.
Travel expenses/ passage money for
studies abroad
iv.
Insurance premium for student borrower,
if applicable
v.
Caution deposit, Building
fund/refundable deposit supported by Institution bills/receipts. **
vi.
Purchase of books/ equipments/
instruments/ uniforms***
vii.
Purchase of computer at reasonable cost,
if required for completion of the course***
viii.
Any other expense required to complete
the course - like study tours, project work, thesis, etc.***
ix.
While computing loan required,
scholarships, fee waiver etc., if any available to the student borrower may be
taken into account.
Notes:
++ For
courses under Management quota seats considered under the scheme, fees as
approved by the State Government/Government approved regulatory body for
payment seats will be taken, subject to viability
of repayment.
* Reasonable lodging and boarding charges will be
considered in case the student chooses / is required to opt for outside
accommodation.
** These expenses could be considered subject
to the condition that the amount does not exceed 10% of the total tuition fees
for the entire course.
*** It is likely that expenditure under Item Nos.
vi, vii & viii above may not be available in the schedule of fees and
charges prescribed by the college authorities.
Therefore, a realistic assessment may be made of the requirement under
these heads. However, the maximum
expenses included under vi, vii & viii may be capped at 20% of the total
tuition fees payable for completion of the course.
5.
QUANTUM OF FINANCE:Need based finance to meet the expenses worked out as per para 4.3 above will be considered taking in to account margins as per para 6 subject to the following ceilings:
- Studies in India - Maximum
upto ₹ 10 lakhs.
- Studies Abroad - Maximum
upto ₹ 20 lakhs.
Note:
The ceilings fixed for studies in
India and Abroad correspond to the limits fixed by the RBI for treatment as
priority sector lending. Banks may consider higher quantum of loan on
course to course basis (eg: courses in
IIMs, ISB etc). It may also be noted that even
loans in excess of ₹ 10
lakhs qualify for interest subsidy under Central Sector Interest Subsidy Scheme
for loans up to ₹ 10 lakhs.
6.
MARGIN:
Upto ₹ 4 lakhs Nil
Above ₹ 4 lakhs Studies in India 5%
Studies Abroad 15%
|
- Scholarship/ assistantship to be included
in margin.
-
Margin may be brought-in on year-to-year
basis as and when disbursements are made
on a pro-rata basis.
7.
SECURITY :
Upto ₹ 4 lakhs
Parents to be joint borrower(s).
No
security
Above ₹ 4
lakhs
and upto ₹ 7.5 lakhs Besides the parent(s) executing the
documents as joint borrower(s)
, collateral security in the form of suitable third
party guarantee will be taken. The bank may, at its discretion, in
exceptional cases, waive third party guarantee if satisfied with the
net-worth / means of parent/s who would be executing the document as joint
borrower(s).
Above ₹ 7.5 lakhs Parent(s) to be joint borrower(s) Tangible
collateral security of suitable value acceptable to bank, along with the assignment of future income
of the student for payment of instalments.
|
·
The loan documents should be executed by
both the student and the parent/
guardian as joint-borrower.
·
The security can be in the form of land/
building/ Govt. securities/ Public Sector Bonds/Units of UTI, NSC, KVP, life
policy, gold, shares/mutual fund units/debentures, bank deposit in the
name of student/ parent/ guardian / any other third party or any other tangible security acceptable to
the bank with suitable margin.
·
Wherever the land/ building is already
mortgaged, the unencumbered portion can be
taken as security on second
charge basis provided it covers the required loan amount
8. RATE OF INTEREST :
Interest to be charged at rates linked to the Base
rate as decided by individual banks
·
Simple interest to be charged during the
study period and up to commencement of repayment.
Note:
Servicing of interest during study period and the moratorium period till
commencement of repayment is optional for students. Accrued interest will be
added to the principal amount borrowed while fixing EMI for repayment.
9.
APPRAISAL
/ SANCTION/ DISBURSEMENT :
·
Applications will be received either directly at
bank branches or through on-line mode. Upon receipt of application,
standard acknowledgement giving a
reference number will be issued. The acknowledgement will contain contact
details of the bank official who, could be contacted in case of delay in
disposal of application.
·
Normally, sanction/rejection will be
communicated within 15 days of receipt duly completed application with
supporting documents.
·
In the normal
course, while appraising the loan, the future income prospect of the student
only will be looked into.
·
Rejection of loan application, if any,
shall be done with the concurrence of the controlling authority of the branch
concerned and conveyed to the student stating reason for rejection.
·
Students may submit their loan
applications either at the bank branches near to the residence of parents or to
the educational institution. However,
after the loan is sanctioned, the cases be transferred to the bank branch near
to the institution for follow up with student / institution. The KYC compliance for the purpose has to be
done by the branch nearest to the residence of
parents.
·
The loan to be disbursed in stages as
per the requirement/ demand directly to the Institutions/ Vendors of equipments/ instruments to the extent
possible.
10. REPAYMENT:
Repayment holiday/Moratorium
|
Course period + 1
year or 6 months after getting job, whichever is earlier.
|
If the student is not able to
complete the course within the scheduled time, extension of time for completion
of course may be permitted for a maximum period of 2 years. If the student is
not able to complete the course for reasons beyond his control, sanctioning
authority may at his discretion consider such extensions as may be deemed
necessary to complete the course. In case the student discontinues the course
midway, appropriate repayment schedule will be worked out by the bank in
consultation with the student/parent
·
The accrued interest during the repayment
holiday period to be added to the
principal and repayment in Equated Monthly Instalments (EMI) fixed.
·
1% interest concession may be provided
by the bank, if interest is serviced during the
study period and
subsequent moratorium period
prior to commencement of
repayment. Repayment
of the loan will be in equated monthly instalments for periods as under:
For loans upto ₹ 7.5 lakhs - upto 10 years
For loans above ₹ 7.5 lakhs -
upto
15 years
·
While
EMI based repayment is the generally accepted practice, many times the salary
levels at the start of the career may not facilitate comfortable payment of EMI
in certain cases (e.g. professionals like Doctors). Telescoping of repayment
with stepped up instalments with passage of time may be considered in such
cases.
Note:
No prepayment penalty will be levied for prepayment of loan any time during the repayment
period.
11.
INSURANCE
Banks may, with the
consent of the student, arrange for life insurance policy on the students
availing Education Loan. Individual Banks may work out the modalities
with insurance companies.
12.
FOLLOW UP/MONITORING:
Banks to contact college / university authorities to
obtain progress report on the student at
regular intervals in respect of those who have availed loans. In case of
studies abroad, bank may obtain the SSN/Unique Identification Number (UIN)/Identity
Card and note the same in the bank’s records. The UID number issued by UIDIA
may also be captured in bank’s system as and when available. Banks to enter
into Memorandum of Understanding (MoU) with the educational institutions to
provide the educational loans to the students.
There should be an annual review of the asset quality of educational
loans between banks and educational institution.
13.
PROCESSING CHARGES :
No processing / upfront charges may be levied on
loans sanctioned under the scheme. (Banks may charge processing fee for considering
loans for studies abroad. The fee would however, be refunded upon the student
taking up the course)
14.
CAPABILITY
CERTIFICATE:
Banks can also issue the capability certificate for
students going abroad for higher studies. For this purpose financial and other
supporting documents may be obtained from applicant, if required.
(Some of the foreign universities require the
students to submit a certificate from their bankers about the sponsors'
solvency/ financial capability, with a view to ensure that the sponsors of the
students going abroad for higher studies are capable of meeting the expenses
till completion of studies.)
15.
OTHER CONDITIONS:
15.1 Sanction of loan to more than
one child from the same family
Existence of
an earlier education loan to the brother(s) and/or sister(s) will not affect
the eligibility of another meritorious student from the same family obtaining
education loan as per this scheme from the bank.
15.2 Minimum Age
There is no specific restriction with
regard to the age of the student to be eligible for education loan. However, if
the student was a minor while the parent executed
documents for the loan, the bank will
obtain a letter of ratification from him/her upon attaining majority.
15.3 Top up loans
Banks may consider top up loans to
students pursuing further studies within the overall eligibility limit, if such
further studies are commenced during the moratorium period of the first
loan. The repayment of the loan will
commence after the completion of the second course and further moratorium
period, as provided under the scheme.
15.4 Joint Borrower
The
joint borrower should normally be parent(s)/guardian of the student borrower.
In case of a married person, joint borrower can be either spouse or the
parent(s)/parents-in-law.
No Due
Certificate
No due certificate will not be insisted upon as a
pre-condition for considering education loan. However, banks may obtain a
declaration/ an affidavit confirming that no loans are availed from other
banks.
Disposal of loan application
Loan applications have to be disposed of in the
normal course within a period of 15 days to 1 month, but not exceeding the time
norms stipulated for disposing of loan applications under priority sector
lending.





















